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Excel Drainage Ltd

4.4(19 reviews)See reviews ↓·Northampton

What customers say

Based on genuine customer reviews

Rapid response is the theme that surfaces most often in feedback on Excel Drainage Ltd, with customers in Northampton describing how quickly the firm attends when a drain, toilet or waste pipe is blocked. Several reviewers recall engineers arriving within an hour of the call, including one who had already been told by other companies that the earliest visit would be the following day. The work itself is repeatedly described as thorough and effective: blocked toilets, a foul-smelling waste pipe and recurring drainage problems were all cleared and the underlying cause explained, with advice offered on preventing a repeat.

Customers frequently highlight the politeness and knowledge of the team, singling out Gary for a job completed at short notice, and note that engineers were respectful of the home and cleared up afterwards. Reliability and punctuality come up often, alongside fair pricing and clear communication, including updates given as the job progressed and responses that were informative from the first enquiry. One customer who uses the firm as a lining contractor summarises the appeal as polite, punctual, reliable and experienced. Preventative guidance and careful workmanship feature repeatedly, and the same names are requested again for future drainage work.

Excel Drainage Ltd — Customer photo

Reviews

Reviews are taken from publicly available sources.

SB
Stuart Becker20 April 2026

Great service and excellent quality

RD
Ryan Darani4 July 2025

Guy driving this van pulls out into a lane as we’re coming to stand still with no indicator or warning. Slammed my brakes on causing the car to lock up. No apology or wave of the hand to say sorry. Best part is… he then went back into the lane he moved from in the first place to cut traffic up on the roundabout. Bravo. Terrible representation of the brand.

IL
ian lomax23 May 2025

I can’t thank excel drainage enough for sorting out a blocked waste pipe which was smelling quite badly Gary at excel did the job at an hours notice thoroughly professional and a top notch service overall

AT
Andrew Tanner18 May 2023

Had a member of the Excel drain team at my property on an emergency call out for a blocked drain. The guy that came was absolutely brilliant. He dealt with the problem and took the time to check all the drain runs trying to work out why we had the blockage. He didn’t have to do any of that. He went above and beyond. It was late evening and with a long drive home but he didn’t rush or cut corners. Very professional. Everything was left spotless too. Highly highly recommend Excel Drains .

JC
Joanne Clsrkson17 May 2023

Turned up promptly to un block our drain within an hour of calling guys were very polite and respectful of our home would definatley use this company again highly recommended

DR
Dean Rose16 May 2023

I had no use of any of my toilets shower etc we literally couldn’t use anything I tried contacting several firms but was told it would be 24 hours before they could get an engineer out to me! I spoke to a relative who had a similar problem and they told me about excel drainage so I contacted them and they got an engineer out to me within the hour absolutely brilliant service and a very good price 100% would recommend them

GB
Gemma Burgess16 May 2023

Very quick response for a Saturday. The work was done to a high standard and updates given at every stage. Great job on the drains would highly recommend thank you. 🙏

Drain unblocking & drainage in Northampton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Northampton are compared.

RankProviderRatingReviewsOpen Sat.
1LGR Drainage LTD★ 5,013Yes
2Precision Plumbing Ltd★ 5,013Yes
3Drain Doctor Northampton★ 4,823Yes
4HAWK DRAINAGE AND GROUNDWORKS LTD★ 4,823Yes
5Excel Drainage Ltd (this page)★ 4,419Yes
Contact
+447791201932156 Mayfly Rd, Upton, Northampton NN4 9EQ
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00