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York City Drainage

York City Drainage

5.0(32 reviews)See reviews ↓·York

About the company

York City Drainage provides drainage services to customers in York and the surrounding areas. It serves both commercial and domestic customers. All work undertaken by York City Drainage is fully guaranteed. The company offers a local emergency service and employs fully trained engineers. It provides free no obligation estimates for all drainage work and undertakes both large and small projects. Services include drain unblocking, drain excavation and repairs, CCTV drain surveys, sewer and toilet unblocking, and septic tank emptying.

What customers say

Based on genuine customer reviews

In York, York City Drainage has earned consistently positive feedback across a range of drainage work, with a pattern of quick, effective results emerging from the accounts. Several customers describe emergency call-outs where blockages were cleared within hours, including a shop emergency that Darryl attended so the premises could open on time and a city centre self-catering property where the drain was sorted before guests arrived.

The use of camera equipment and a jetter to clear drains is mentioned repeatedly, alongside more involved jobs such as replacing a gully and fitting an ACO drain to manage run-off from a sloping yard. Alan and John are named often, praised for being knowledgeable, helpful and honest, with one customer noting that they explained a minor issue, cleaned part of the drain and did not charge.

A recurring theme is the thoroughness of reports, whether from a full CCTV survey on a property being purchased or a written summary after gully replacement, with findings shared with Yorkshire Water to address a tree root problem beyond the boundary. Communication before and after the job, prompt arrival and fair pricing come up frequently, and customers describe the team as friendly, tidy and straightforward to deal with, diagnosing problems accurately and following through with practical advice.

Reviews

Reviews are taken from publicly available sources.

NT
Nicola Turton3 May 2026

Daryl and his team were absolutely brilliant. Having been given bad advice they were straightforward to deal with. Knew exactly what was required. Pressure cleared the existing blocked drain and added an ACO drain to help with run off from the sloping yard. Highly recommend this company.

CO
Chris Overton27 March 2026

Great friendly service and got us out of a pickle. Own some self catering accommodation in York city centre and discovered at 10.30 the drain had blocked. Guests due at 3pm so needed help quick. They came sorted the problem and were away before the guest arrived Fantastic service

EC
Evelyn Courcier16 March 2026

Very prompt and efficient.cannot recommend more highly.

EE
Elspeth Edwards10 December 2025

Darryl and his sons-in-law were BRILLIANT. I live in an old semi-detached cottage with shared pipes with a neighbour. We had a bad internal block and there was no obvious access to the pipes - it resulted in lots of camera work, multiple manhole inspections and finally, a successful visit to the roof to gain access to the soil stack. They really stuck at it and didn't give up when it was very complicated. I am very grateful and they kept me updated throughout the process. I would highly recommend them...

DY
denise yockney8 October 2025

I had just received news my parent is on a pathway , everything seemed to be going wrong 4 toilets , shower and water coming up bath , sinks , obviously a blockage , I have used this company before. I rang and The Gentleman said he could come next day . I explained my situation and he said he would be around straight away , bearing in mind he had just finished work and Friday weather was raining considerably He fixed the blockage , took an hour , he was wet , probably cold . My parent is so ill and I have been round the clock caring , so my delay in Thanking this kind man is due to that . You never forget kindness , it should have been around £140 , he did it for free and said on occasions he was aware of other people’s pain . I won’t forget and when I can go out hope to try to initiate payment .Thank-you so much for your act of kindness , it is something people are often missing .Thank you Please use this company , for a moment his kindness gave me hope in society kindness and time is often forgotten by many

PE
Paul Ellison23 September 2025

Alan from York City Drainage came out today to sort our blocked drains. He couldn’t have been more helpful and 100% sorted the problem. He also took some camera footage to share with Yorkshire Water which we can use to sort a tree root problem outside of our boundary. His service includes speaking with YW if we don’t get the response we need from them to sort their side of it. Great company

RP
Rose Pashley15 April 2025

Stellar experience. We had originally used a national company but wanted a second opinion after the national company recommended £000s of work to dig up our house (and said it could go to £20k!!!). The experience Vs these guys was absolutely night and day. Alan was knowledgeable, professional, put us at ease, considered the house as a whole and gave us a recommended course of action that made complete sense and felt joined up with other trades eg plumber. We feel completely ripped off by the previous outfit and extremely glad we sought Alan and Darryl's expertise. Thoroughly recommend

Drain unblocking & drainage in York compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in York are compared.

RankProviderRatingReviewsOpen Sat.
1JB Drainage Services★ 5,0180Yes
2Tanks & Drains★ 5,046Yes
3York City Drainage (this page)★ 5,032Yes
4Red Arrow Drains - Drain Services, Blocked drains Scarborough, Filey, Bridlington, Whitby,★ 4,944Yes
5Metro Rod (York & Hull)★ 4,850Yes
Contact
+447877977437www.blockeddrainyork.co.uk103 Bellhouse Way, York YO24 3LW
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00