1st Porter Call Plumbing & Drains is built around Alan, named repeatedly across reviews from Chandler's Ford, Southampton and the surrounding area for clearing blocked drains, jetting away decades of limescale build-up, and using CCTV to explain exactly what has caused a blockage before work begins. Customers describe him attending emergency call-outs within an hour, including major bathroom floods and severe food-waste blockages other contractors had failed to properly clear, and several mention him logging issues directly with Southern Water on their behalf. Reviewers consistently praise his clear pricing, methodical approach and willingness to explain the underlying cause rather than just the symptom, with many describing repeat use over several years. As a drainage service in Southampton, 1st Porter Call Plumbing & Drains holds a 5-star average from 310 Google reviews.
Reviews
5.0 / 5 · 310 totalIn one day, they got us reconnected and with far better water pressure to the mains and got us sorted out on the plumping front. Very impressed.
Mr. Porter came out to do an inspection of my drains as I was having issues. He was very thorough with the inspection finding various issues that needed to be dealt with. He advised me to try and get an insurance claim, but said he would be very happy to complete the job if they were not forthcoming. All in all very helpful offering advice and a nice manner. Definitely recommend him. Gave me an off the cuff quote which I felt was reasonable for the amount of work that would be required
Excellent service, very professional. Didn't just plunge & run but took the time to investigate underlying causes. Also logged an issue with Southern Water for us. Would not hesitate to recommend.
Recently had a major flood of the bathroom caused by a significant limescale buildup in the wastewater piping. Alan attended the problem within an hour of callout, immediately understood the problem and cleared the limescale blockage very quickly and methodically with jetting. Restoring the drains to full working order. Extremely professional and would recommend to anyone.
We have used this company on multiple occasions and the service has always been top tier. we recently had an issue that needed and emergency call out and he cleared the blockage and left the area nice and clean. Will always use this company going forward.
Alan was a 'breath of fresh air' who responded very quickly to a problem with our main bathroom. Such an amicable and very experience man who reassured us with his long experience. If only all artisans were as good as Alan. Thanks again. David
We had issues with blocked sink for a while, had a company in who done work under the sink, 2weeks later blocked again. Contacted Alan, what an amazing man, polite very knowledgeable jetted my drain outside couldn't believe how much food waste and fat came out, put camera up pipe to show me how clean they are now. First class service would highly recomend.