Find My DrainageAdd your business
← Back to Bristol
CSG Bristol

CSG Bristol

4.7(52 reviews)See reviews ↓·Bristol

About the company

CSG is a UK waste management company that serves householders and organisations nationwide. It is licensed by the Environment Agency. Its drivers are highly experienced. Household sewage services include cesspit and septic tank emptying, maintenance and repair, and sewage treatment plant and septic tank installations. Industrial and commercial waste services cover hazardous waste, waste oil, drainage waste, industrial cleaning, emergency spill response, total waste management, centrifuge and dewatering system hire, training courses and nutrient neutrality.

What customers say

Based on genuine customer reviews

Bristol-based CSG Bristol draws consistent praise from customers for septic tank emptying, sewage disposal and waste-water treatment work, with reviews describing a service that has looked after some households' tank cleaning for a decade or more. Martin is named for his friendly, considerate manner when conditions were poor, and for leaving the site tidy even where access ran through a neighbour's land. Punctuality comes up again and again, alongside fair quotes and clear communication before and after each visit, with one customer noting the final bill came in lower than the estimate because less was collected than expected.

Drivers are commended for easing tankers into awkward entrances without causing damage, while Steve is singled out for a knowledgeable, thorough approach that ensured a system functioned as it should. The office staff are described as helpful and pleasant to deal with, and documentation confirming how waste was collected and where it was taken was valued for showing compliance with regulations. A recurring theme is honesty, efficiency and reliability across both the telephone contact and the work on site, with customers returning over many years.

Waste Collection ServiceOil recycling and disposal serviceSewage Disposal ServiceWaste water and sewage treatment companyWaste-Management Service
CSG Bristol — Customer photo

Reviews

Reviews are taken from publicly available sources.

SS
Samantha Smith17 March 2026

The 3 guys I have had to my Equestrian Centre over the last week have all been really nice people.We have a dog with nervous aggression here that I always make sure is muzzled & out way when different people come on to yard.Unfortunately the 1st guy gave me no prior warning & didn’t know was meant to but I think I just assumed when told turn around was 10-14 days when initially made booking that someone would call on day coming.Although it was bit manic on arrival he was really nice & didn’t make big deal over grumpy dog.🤣I have since had another 2 guys out & both have rung before hand so could put him away.Thanx guys.Good service.x

LD
Lesley Duke31 January 2026

It's hard to get excited about a boring necessity like emptying a septic tank, but I have to say the people at the end of the telephone and the driver at the end of the nozzle are always helpful and friendly. Thank you!

DW
David Williams14 November 2025

Fantastic service from Martin when our septic tank was emptied this week. He was friendly (despite the appalling weather !}, considerate and very tidy - all much appreciated given that our tank is at the end of our neighbours garden and requires access through their property. 5 stars ! ⭐️⭐️⭐️⭐️⭐️

CC
Claire Clancy28 September 2025

Efficient and easy service. It all happens without me needing to do anything except pay afterwards! I’m very happy with the service. Thank you.

JA
Jenny Ashworth20 June 2025

CSG are always a pleasure to deal with - efficient, reliable, friendly and professional. Would highly recommend.

TJ
Toby Jordan3 February 2025

Used CSG for the first time to empty my treatment tank , Martin done a good job cleaned the tank after being emptied, he rang me before arrival and was knowledgeable about the system, will definitely be using them again.

KB
katherine bloomer28 January 2025

Each year we use CSG to empty our septic tank. Two same comments every year - excellent service from the driver: polite, considerate and efficient. The admin is always frustrating - you get an email to say a visit is planned, then one stating the date. No time identified, even when requested. I emailed to explain the times I would be available twice - no response or recognition it had been received. When the driver arrived he discovered my note, rang the office to ask if they had heard from me. On checking, they had, but not communicated to him, which meant he had to return later. Frustrating and a waste of his time.

Contact
+441179415060www.csg.co.ukPennywell Rd, Easton, Bristol BS5 0TQ
Working hours
Monday07:00–17:00
Tuesday07:00–17:00
Wednesday07:00–17:00
Thursday07:00–17:00
Friday07:00–17:00
SaturdayClosed
SundayClosed