Draintec

Drain Tec is a close family run business with over 30 years of experience in the drain cleaning business. The company's engineers are fully qualified and trained in all services it undertakes. Drain Tec complies with the latest health and safety regulations and is checked and vetted. All work carried out is guaranteed.

Services include CCTV surveying, drain clearing, high-pressure water jetting, and pipe relining and repairs. Drain Tec provides services throughout the North East, including Gateshead, Newcastle, Middlesbrough and Hexham. The company also helps deal with mortgage surveys and insurance company work.

Sunderland customers repeatedly praise Draintec for the speed and reliability of its drain unblocking work. Several describe calling in the morning or late evening and having Ian arrive the same day, often within a couple of hours, with one commercial site booking a next-day call-out that was resolved inside an hour. Reviewers frequently highlight how thoroughly blockages are diagnosed and cleared, covering toilet drains, sink blockages where washing machine water backed up, garden drains cleared by power washing, and in one case an additional shower drain that fell outside the original job.

A point that comes up often is the fairness of the quoted price, described as reasonable and lower than competing phone quotes, alongside clear explanations of the cause and advice on preventing repeat problems. Tidiness is another theme, with drains left clean and proper after work, and Ian is named by many reviewers for his friendly, professional manner, including a same-day visit where he texted ahead of arrival and observed social distancing. The business operates as a plumber and drainage service, and reviewers commonly say they would call again for any future drainage issue, with one noting a follow-up visit was offered for further diagnosis.