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Flowfix Drainage North East

Flowfix Drainage North East

5.0(47 reviews)See reviews ↓·Sunderland

About the company

It serves both domestic and commercial customers. The company provides drain unblocking, high pressure water jetting, CCTV drain surveys, no dig drain repairs, build over surveys, drain repairs, pressure washing, and gutter clearing. For high pressure drain jetting, it uses remotely operated equipment. It uses state-of-the-art CCTV equipment to find and record issues in drainage systems, and employs this to check drains for rodent entry or exit points and signs of rodent activity.

Telescopic gutter cleaning tools are used to clean gutters from the pavement. No dig patch repair is offered as a structural repair inserted into pipes. Planned preventative maintenance for drains and pipes is available. Home buyers and build over surveys include a detailed report and DVD. Graffiti removal is offered, with the area treatable with anti-vandal paint. Pressure washing services are provided for patios and driveways.

What customers say

Based on genuine customer reviews

Terry, the tradesman behind Flowfix Drainage North East, is named again and again by those who have called on the service in Sunderland. Accounts describe a courteous, approachable and professional individual who arrives at the agreed time, and several note that he confirmed shortly beforehand when he would appear. Reviews time and again mention how quickly problems affecting foul drains, kitchen sinks and outside sewage pipes were diagnosed and cleared, with the site left tidy once the work was complete.

A point made in several accounts is the clarity of the guidance offered, especially where responsibility rested with Northumbrian Water; on those occasions Terry contacted the water company himself and arranged for its engineers to attend, sparing the household further trouble. Customers also comment on how fair the final charge appeared compared with other figures they had been given, and on the care shown towards garden items, including a mini greenhouse that had to be moved to reach the drain and was returned afterwards. Prompt diagnosis, efficient clearing and honest advice recur throughout the feedback.

Plumber

Reviews

Reviews are taken from publicly available sources.

NW
Nick Wakelam25 June 2026

When our toilet drain became blocked recently, I rang Terry based the his excellent google reviews. We weren't disappointed and we can concur with all the positive comments from the previous reviewers. Terry arrives when he says he's going to and fixes the problem at a very reasonable price. He is also very friendly and courteous and explains everything he is doing and the options available. Would definitely recommend Terry if you live anywhere near to Durham.

AS
Anne Smith30 July 2025

I found Terry really helpful and a very nice person. He did a really good job and I woud recommend him to anyone.

PF
Paula Frize23 April 2025

Called Terry late last night about our blocked drain and he was here first thing this morning, having texted to say on his way. We realised that our neighbours had same problem so he explained that it was a case for Northumbria Water as to do with the main drain. He duly called them on our behalf which was very kind and they were here within 2 hours. Took 4 hours to sort problem out but thankfully now done. Terry was so friendly and extremely helpful. Would recommend him to anyone!

G
Geoff3 April 2025

After trying unsuccessfully to unblock my sons drain yesterday evening ,I texted Terry at 10pm last night.He was here at 9.15 this morning and quickly diagnosed the problem.He is friendly ,experienced ,trustworthy and reliable.Would definitely use again.

CW
charlie white4 February 2025

Called Terry on Monday afternoon explaining the drain issue he said he would call on Tuesday afternoon and let me know half hour before arrival which he did. Terry is very polite and friendly and promptly found the problem and was all sorted and cleaned up hour or so later or the invoice was very reasonable. I would have no problem calling Terry in the future and I would highly recommend Terry at Drainfix to anyone top class service 👍

SG
Susan Green19 July 2024

Friendly and efficient. Turned up on time and got to work straight away. What an honest man Terry is. It transpired the problem was not to do with my drain but several others were backing up also, from the main drain. He phoned Northumbrian Water for me and they came a couple of hours later to fix the issue. I expect there are a few people in the street feeling happier now! Thank you so much Terry. If ever I have a problem again I will not hesitate to contact you and will recommend you to my friends! Top man 100%

IK
Ian Kelsey21 March 2024

Called Terry on the Wednesday night due to a blocked drain on the outside of the house. Said he would be there the following afternoon and he'd text before arriving. True to his word and had the job done within half an hour. Very pleasant guy.

Drain unblocking & drainage in Sunderland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Sunderland are compared.

RankProviderRatingReviewsOpen Sat.
1Draintec★ 5,0112Yes
2Drainline NE★ 5,064No
3Flowfix Drainage North East (this page)★ 5,047Yes
4APJ Drainage Ltd★ 5,013Yes
5Dyno-Rod North East★ 4,36Yes
Contact
+447437677087www.flowfixdrainage.comThe Links, Durham DH1 2AG
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00