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Go Tankers Ltd

Go Tankers Ltd

4.0(30 reviews)See reviews ↓·Norwich

About the company

Go Tankers Ltd is a liquid waste management specialist based in Norwich. The company started out with just one vehicle and has more than a decade of experience in wastewater solutions and drainage. It operates in Suffolk, Norfolk, Essex and Cambridgeshire, providing services for domestic customers across the South-East and East of England. Go Tankers Ltd serves both residential customers and commercial businesses relying on off mains drainage solutions.

Its services include septic tank emptying, servicing, tank installations, tank repairs and soakaway problems. It empties septic tanks, cesspits, sewage treatment plants, pump stations, Klargesters and BioDiscs, and installs a complete range of off mains drainage solutions, including septic tanks and pump stations. Its qualified engineers service a wide range of domestic and commercial sewage treatment plants. A sister company offers scrap metal recycling, skip hire, trade waste disposal and home clearance.

What customers say

Based on genuine customer reviews

Recurring praise for Go Tankers Ltd centres on polite, professional service from the first call through to the tank being emptied. Customers booking septic tank, cesspit and pit emptying in and around Norwich describe quick responses to enquiries, punctual arrivals and a hassle-free process, with several noting that the team will bring a job forward when the tanker is already in the area. Office staff Janine and Lucy are repeatedly named as cheerful and helpful, while drivers including Jack and Alex are described as friendly, courteous and happy to work without supervision.

The annual emptying runs on a reminder system that reviewers value, and the pricing is described as competitive. Reviewers also mention that drivers call ahead when asked, that the work is carried out cleanly and without fuss, and that the same company is used year after year as a result. Knowledge and flexibility are highlighted, along with an emergency call-out that was answered quickly. The consistent theme is a dependable service that customers return to for their sewage treatment needs.

Drainage serviceWaste water and sewage treatment company

Reviews

Reviews are taken from publicly available sources.

TP
TOILETS PLUS25 March 2026

Fantastic company to deal with. Very knowledgeable and flexible. Janine and Lucy are a pleasure to speak to.

SP
Steve Price23 July 2024

The entire process from making an appointment to having tanks emptied was entirely hassle free. Very polite professional service and driver Alex rang me before arriving as I had requested. Will use again next year. Thank you all.

JH
John Herbert6 March 2024

Have used on many occasions for emptying our cesspit. Always cheerful on the phone (Lucy) & drivers are polite & personable (latest Jack)

M
Michelle14 October 2023

Used them for several years, the chap that came was a lovely guy. This year someone else turned up a day earlier than planned when no one was home, we explained this when they called and they said they couldn’t now do the agreed day. They then said they couldn’t do it anyway as it involved blocking a single track road yet in previous years it’s been done without fuss! The only way it can be emptied is blocking a road for a short time. Don’t waste your time with this company. No idea what’s happened but don’t bother!!

CM
Clarissa Morgan2 August 2023

Very pleased with the annual tank emptying and today was my third. Go Tankers offers great customer service and professional operatives. Thank you

DC
david collins14 January 2023

I had a water treatment plant installed a year ago. I have had nothing but problems. I have spent thousands on trying to rectify the problems. I have had go tankers out to the house on more than 10 occasions. They have offered no fix or solution and are now ignoring me and the problem. I cannot warn you enough. I will be having the whole tretament plant replaced and and seeking damages

RL
Richard Lord17 November 2022

After a site visit for a new soak-away to a privately owned road, which seemed very positive, I have waited over six weeks for a quote. I have contacted the office numerous times but the surveyor who it seems is freelance has not supplied a quote or answered my calls. I could not recommend this company as they seem totally unreliable.

Septic tanks & sewage in Norwich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Norwich are compared.

RankProviderRatingReviewsOpen Sat.
1Harrison Civils & National Rivers Consortium★ 5,096No
2Ace Septic Tank Services★ 5,033No
3E.E. Bartlett Ltd★ 5,030Yes
4East Anglian Tankering Norfolk★ 4,929Yes
5Go Tankers Ltd (this page)★ 4,030No
Contact
+441473528000www.gotankers.co.ukEllough Rd, Beccles NR34 7TQ
Working hours
Monday07:00–17:00
Tuesday07:00–17:00
Wednesday07:00–17:00
Thursday07:00–17:00
Friday07:00–17:00
SaturdayClosed
SundayClosed