Heilan Loos Ltd
About the company
Heilan Loos Ltd was formed in 2004 by Douglas and Iona Clark. In 2015, their sons Kevin and Keith Clark took over the business. Following the takeover, the business shifted to septic tank emptying only. Kevin Clark and Keith Clark are directors. Keith Clark is a time-served mechanic and holds HGV and trailer licences.
Neil Campbell is a Driver / Operator and septic tank expert. Robert is a Driver / Operator who joined in 2024. The company holds 45001 certification. It pays above the Real Living Wage. It uses other local businesses whenever possible. It operates a 4x4 vehicle with a trailer tank for remote and hard-to-reach locations.
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
Exceptional and fast service, Kevin who sorted our tank had great knowledge about the septic tank and was very informative from initial contact and the quick efficient when accessing and emptying our tank. We cannot recommend them highly enough to say why use anybody else when you such excellent company at your service.
Easy to arrange an appointment to drain my septic tank. Very efficient service on the day. Everything left clean and tidy.
Brilliant service would genuinely recommend using this company. Kevin is very friendly and professional and the whole job was handled with ease. The gentleman who came to the house was also friendly and polite. There was a small issue which he sorted straight away with no fuss. Many thanks see you again next year!!
Excellent company to work with. Booking made and Heilan Lois turned up on the day and writhing the timeframe specified. The driver/operative was pleasant, helpful and informative. Job was completed with no hassle or problems (septic tank emptied). Follow-up correspondence was immediate and job completed. A pleasure to work with a company operating efficiently and effectively. Dr. Richard Evans
Top notch. Very friendly service and good communication. Really couldn't fault them and when the time comes we'd certainly go back to the firm.
Fantastic service, can't fault these guys. The team in the office were really helpful (and very patient with all of my uneducated questions!), and the gentleman that came to the property to empty the septic tank was really friendly and helpful too. I work odd hours so I needed to do everything via email rather than by phone, but I never had to wait long for a response. Highly recommend 👌
Following some issues with our drains, which we identified as a septic tank issue, we contacted Heilan Loos to get it emptied. The team could not have been more helpful - they did their absolute best to get us sorted as soon as possible and - amazingly - contacted me a day earlier than planned to say "if it's convenient we can come over now" (er, of course it is, on you go!) The guy that came was really helpful and professional; he established the cause of the problem and showed me a work-around, before emptying the tank and tidying up. And all this done before my wife gets home today from her trip south, phew! Nothing but good things to say about this lot - absolute stars, would totally recommend. Excuse me if I don't add photos of my septic tank. Maybe just use your imagination...
Septic tanks & sewage in York compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in York are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Septic Wizards | ★ 5,0 | 67 | Yes |
| 2 | Heilan Loos Ltd (this page) | ★ 5,0 | 60 | No |
| 3 | North Yorkshire Conveniences | ★ 5,0 | 46 | Yes |
| 4 | Walsh Brothers Industrial Services Ltd | ★ 4,9 | 30 | Yes |
| 5 | Peachy Services Ltd | ★ 4,9 | 35 | Yes |
