J H Willis & Son

J H Willis & Son began in 1942 as a small tenant farm with a few cows and pigs. The company is now in its fourth generation of family ownership. It serves Chester and the wider North West England area. The company offers septic tank emptying, waste disposal, and agricultural contracting services.

It operates articulated vacuum tankers for liquid waste collection. Liquid waste is collected from industries including utilities, manufacturing, festivals, breweries, and commercial sites. The company processes waste into sustainable fertiliser.

J H Willis & Son is described by customers as a dependable choice for septic tank and sewage work around Liverpool and the Chester area. Reviewers repeatedly highlight the emptying of septic tanks as the core task, with several mentioning that the team also checks that everything is flowing properly afterwards. Punctuality and clear communication stand out: Jim is named for phoning ahead to confirm arrival times and give directions to the rural site, and for turning up when promised.

A detail many reviews return to is the friendly, helpful manner of the staff, with Sally and Jim singled out for going out of their way to assist, including for an elderly customer needing a tank emptied. Steve and Anthony are also thanked for resolving a difficult situation. Customers describe fair pricing, quick responses to initial enquiries and short-notice visits, and the service is seen as efficient and professional from first contact to completion. The willingness to fit in urgent jobs and to handle shared or neighbouring tank emptying requests is noted. HGV access to the farm is described as limited, with detailed directions shared for drivers.