Metro Rod Oxford

Metro Rod Oxford is a drainage company founded in 1999 and owned by franchisee Alykhan Tejani. The team consists of local drainage engineers and office staff. It provides domestic and commercial drainage services, including drain unblocking, CCTV drain surveys, drain repairs, gutter cleaning, high-pressure drain jetting, pre-planned preventative maintenance, pump maintenance, soil stack cleaning, tanker services, and septic tank emptying.

The company serves Oxford, Aylesbury, Bicester, High Wycombe, Banbury, Buckingham, Cirencester, and Didcot. Metro Rod, part of Franchise Brands plc, has operated for over 40 years and has more than forty regional drain cleaning service centres. Commercial customers have access to a customer portal called Connect. Metro Rod works alongside sister companies to provide a complete 'water in, waste out' service. As part of Franchise Brands PLC, customers benefit from access to over 600 drainage, pump, plumbing and FOG engineers.

Metro Rod Oxford handles drainage work across Oxford, from clearing blocked outside drains and repairing drain covers to removing large volumes of effluent, and reviewer feedback centres on speed, cleanliness and clear explanation. Customers repeatedly describe engineers arriving quickly, unblocking drains efficiently and then checking that everything runs away cleanly, with the working area left free of rubbish afterwards. A drain cover and frame repair is mentioned, for which a fair price was quoted and the job completed promptly.

Advice and expertise come up often, with Sue named for supporting a customer from first contact through to completion, and an engineer called Connor praised for patience and for clearing flooring and leaving a building safe after a blocked sink and stacker caused flooding. Communicating before and after the work features in several accounts, whether explaining the problem on site or providing invoices and reports for a landlord. Reviewers also highlight a long-standing fault that other firms had not resolved being put right, and the efficient removal of a substantial amount of effluent, dealt with courteously even when a payment had been overlooked. Friendliness and professionalism run throughout.