Metro Rod Southampton is described by reviewers clearing blocked pipes, showers and toilets across the Southampton area, with Chris, Kyle and Richard named for polite, knowledgeable visits, including insurance-referred emergency call-outs resolved within hours. Customers repeatedly praise clear communication ahead of arrival, camera surveys explained in plain terms, and engineers who persist with narrow or awkward pipework until the problem is fully solved. Several reviewers describe long-running issues that council plumbers or water boards had failed to resolve finally being fixed by the team. One reviewer describes a mistake during a visit that caused water damage to a kitchen light fitting, which the engineer acknowledged but left the customer to clean up. As a drainage company in Southampton, Metro Rod Southampton holds a 4.8-star average from 111 Google reviews.
Reviews
4.8 / 5 · 111 totalResponded quickly phoned to say on way turned up promptly and polite professional and problem solved great service
Brilliant communication and fantastic worker too. Thanks. From Steven McGowan
Great experience - engineer was super polite, on time, fixed the issue, was chatty, respectful and solved the issue in one visit - would highly recommend
The two men who come to do the work,chris and Kyle went above and beyond to help us done a excellent job,also the lady in customer service was very helpful. GREAT. JOB
Lovely Guy Spent A While Figuring out How to solve the blocked pipe, as it was only 2 inch wide! But he did a good and fixed it, hoorrra, its been 9 days sorting it out, thank you Metro rod.
Thanks you seem to have solved the problem, while this was a job for the council at my block of flats I’d like to know why this is the second time this has happened in a year?
Very nice man who rang me to tell me he was there as the man who came before him entered my property without even calling me I didn't even know the job had been done so had to call again to which I felt stupid the second man apologised for the first man when it wasn't even his fault. The job is done now and all good.