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CSG Bournemouth

CSG Bournemouth

4.9(68 reviews)See reviews ↓·Bournemouth

About the company

CSG is a UK waste management company registered in England and Wales. It is fully licensed by the Environment Agency. CSG offers household sewage services including cesspit and septic tank emptying, maintenance and repair, and sewage treatment plant and septic tank installations.

It also provides industrial and commercial waste services including hazardous waste, waste oil, drainage waste, industrial cleaning, emergency spill response, total waste management, centrifuge and dewatering system hire, training courses and nutrient neutrality. CSG operates a free Regular Service Scheme with benefits including regular tank clearances, discounted rates and priority care. Its drivers are highly experienced.

What customers say

Based on genuine customer reviews

CSG Bournemouth earns steady praise for its septic tank and sewage work, with several customers describing tanker drivers who arrive at the arranged time and leave the site spotless. One account mentions a garden being tidied afterwards, another that there was no trace of a visit once the work was finished. Named staff recur: Craig is singled out for his friendly and efficient manner, Ian for dependable regular visits, and Mr Norton for a careful, good-humoured approach when accessing tanks around the garden.

The office team also comes up often for being polite, helpful and quick to answer, with a customer noting the absence of a lengthy telephone queue. Reviewers value how problems are resolved, including an occasion when a neighbouring tank was emptied in error and the driver returned the next day to finish the task. Urgent septic tank call-outs are described as being handled rapidly, and the service contract, with its agreed emptying price, is seen as reassuring. Progress updates were given throughout by telephone and email, and one driver was thanked for his cheerful, helpful manner on the day.

Oil recycling and disposal serviceSewage Disposal ServiceWaste water and sewage treatment companyWaste-Management Service

Reviews

Reviews are taken from publicly available sources.

CK
Christopher King2 May 2026

The CSG driver, technician is knowledgable, very helpful, cheerful and friendly. A real credit to the company!

MR
Mike Rose20 April 2026

Septic tank. Booked & paid online. Kept informed of progress by phone and email at every stage. Turned up on time and the driver was great, cheerful & helpful . Didn’t ask his name but if you know please thank him. 16th April am.

TS
Trevor Smith14 April 2026

Chap from CSG came out and emptied our sceptic tank yesterday and he could not have been more friendly, professional or helpful. An absolute pleasure to deal with and a credit to the company.

SR
Steve Rose23 January 2026

We have always been extremely happy with the services provided by CSG, and in particular Craig. In addition to the ongoing service contract, we have found them highly reactive and helpful when we have, on occasions, needed their services urgently. Friendly, knowledgeable and polite - what more could one want?

RW
Roberta Williamson31 October 2025

CSG have always provided us with an amazing immediate and professional service We would have no hesitation in recommending them.

MH
matthew horrocks14 April 2025

Booking over phone was easy and communication throughout with the office 5 star. The driver found our address without drama , on time. He was very friendly and very helpful, giving that we had a problem with the tank , which wasn't a problem for him. 100% recommended and use again.

PB
Paul Betts22 January 2025

Informed by neighbours that my septic tank was overflowing, and being new to and ignorant of the correct procedure, I contacted CSG for any help or advise on they could offer. To my amazement they arranged for an emergency call out (even though I was not under a contract or membership with them) you can only imagine my relief. The driver was with me in just a few hours, pumped all tanks out cleared the blockage causing the problem and tested the system was running freely. To CSG and driver George my wife and I cannot recommend you higher, you thoroughly deserve this 5 star rating, and will definitely be recommending you. P.S. I have now signed up with CSG for a annual maintenance and empty of the septic tank. Many Thanks again Paul and Denise (Hampshire)

Septic tanks & sewage in Bournemouth compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Bournemouth are compared.

RankProviderRatingReviewsOpen Sat.
1R M Liquid Disposal Ltd★ 5,011Yes
2CSG Bournemouth (this page)★ 4,968No
3Rescue Rod★ 4,948Yes
4Elite Drains Limited★ 4,839Yes
5Your Drainage Solutions★ 4,6113Yes
Contact
+441202026497www.csg.co.ukYeomans Industrial Park, Yeomans Way, Bournemouth BH8 0BJ
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed