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Gordon Hatton & Co

Gordon Hatton & Co

5.0(64 reviews)See reviews ↓·Liverpool

About the company

Gordon Hatton & Co is a family-run drainage business based in Liverpool. The company was founded in 1965 by Gordon Hatton and was taken over by his son Rob in 1984. It is now run by Mike and his family. Mike has completed a two-year national certificate in Civil Engineering. The company has a combined experience of 60 years in drain repair and replacement and specialises in off mains drainage.

The team undergoes extensive training in all aspects of septic tanks and sewage treatment. Warranty is available on sewage treatment plants and septic tanks. The company is a member of the Living Wage Foundation. It serves Wirral, Chester, Cheshire, Merseyside and North Wales. Drainage services include drain CCTV surveys, septic tanks, sewage treatment, drain relining, and drain maintenance.

What customers say

Based on genuine customer reviews

Gordon Hatton & Co carries out drainage and sewage work around Wirral, and the praise that recurs most often concerns the finished result. More than one customer describes drain lining, repairs to collapsed drains and the installation of septic tanks, filter chambers, pump chambers and drainage fields, with the same care reported on jobs large and small. Communication is a point that comes up often, as customers were kept informed while work was under way and received clear advice from Mike before and after each job. Reliability and speed are recurring themes, with a property sale survey arranged promptly and verbal feedback followed by a written report within days.

Named team members including Jim, Lee, Barry and Steve are repeatedly described as polite, courteous and skilled, and reviewers mention that sites are left clean and tidy, with paving restored and driveways washed down. Reviewers also highlight the sensible handling of unexpected problems that arose during projects, and the work is consistently portrayed as thorough and well organised from the initial survey through to completion, including a tank pump replacement that was fitted quickly once the tank had been emptied.

Gordon Hatton & Co — Customer photo

Reviews

Reviews are taken from publicly available sources.

CG
Chris Gorman21 May 2026

We first contacted Mike at Gordon Hatton last year to carry out a survey on a house we were in the process of buying. His team carried out a thorough inspection of the septic tank/drainage and gave a detailed report and phonecall to go through the results. From speaking to Mike, it become quickly apparent that he is very knowledgeable with all aspects of drainage, septic tanks/treatment plants and the regulations that go along with selling/purchasing a property. We ended up buying the house and booked a new treatment plant install and it was completed recently. The team that carried out the work were brilliant, very easy to have around, worked hard and completed the work to a high standard. Even building a small brick housing for the compressor. We also had an extra complication that our old septic tank was in a neighbour's field, Mike took the time to communicate with the land owner and let them know the full process and what it would look like going through the works. The team came back after about 2 months to see how the ground had settled and make good on the area the treatment plant was installed, leaving it in a better state than when the work very first started. Mike also sorted the building control side of the install for us, which was a big positive for us. I believe Mike is the 3rd or 4th generation Hatton to run the business, with his son also a part of the workforce. Overall, we wouldn't hesitate to recommend Gordon Hatton & Co to anybody

PG
Pete Green1 May 2026

Mike gave us some great advice and was really helpful throughout the installation of our new septic tank. Highly recommended!

JA
John Ashworth9 April 2026

Great service . Spoke to Mike around 12:30 explaining my issue .Jim was at our house just before 3:00pm , and sorted my drain within an hour, plus a full camera inspection to identify any more potential problems ( which there weren't any). Another fantastic family run local company providing the best service.

LP
Lindsay Patchett31 March 2026

Professional, friendly and approachable. Mike was very helpful and took time to verbally explain the drainage report. I would highly recommend. Thank you

DM
Dave Martin4 February 2026

Expert and friendly drain service. Probably the best business to deal with if you have any drain problems. Staff so helpful and polite.

IB
Ian Beattie22 January 2026

Our tank pump failed after 10+ years. Rang Mike and he attended very promptly. New pump sorted very quickly after tank had been emptied. All now working fine. Excellent service, very highly recommended.

FS
Frances Sun11 August 2025

This is my second time (Mar 2025) to commission Mike and his business to do the drainage work. Mike has got brilliant team: Lee and Barry are considerate, highly skilled, certainly top quality professionals in their field. The old Victorian manhole was replaced with a more compact system. New pave slabs were laid down properly. Site cleaned and courtyard sprayed. 3rd time (May 2025) to commission Gordon Hatton & Co to install a sump pump for my flooded Victorian cellar. Competent job was neatly done. What impressed me most is Mike's after work service: additional gully grid was added in Aug 2025. Mike responded quickly to my call and arranged the work within a week. No quibbles. Truly decent, honest, and respectable professionals. Sheer delight to work with.

Drain unblocking & drainage in Liverpool compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Liverpool are compared.

RankProviderRatingReviewsOpen Sat.
1Gordon Hatton & Co (this page)★ 5,064No
2Pb Drainage★ 5,059Yes
3Mains & Drains Liverpool - Blocked Drains★ 5,01Yes
4Wirral Drainage★ 5,0140Yes
5Reactive Plumbing & Drainage (RPD NW)★ 5,071Yes
Contact
+441513362287www.drainswirral.com47 Kilburn Ave, Eastham, Birkenhead, Wirral CH62 8BQ
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed