Metro Rod London Central sends out a roster of named engineers, with Tony mentioned most often alongside Harry, Liam, Lucas and John Young, praised by reviewers for emergency drain call-outs across London, including work on blocked septic tanks. Customers repeatedly describe engineers arriving within one to two hours of a call, sometimes booked through home insurance, and identifying and fixing pipe blockages efficiently with clear explanation of the cause and how to prevent it recurring. Several reviewers specifically credit office staff, including William and Stacey, for helpful, responsive communication when arranging appointments or resolving problems not of the company's own making. As a septic tank and drainage service in London, Metro Rod London Central holds a 4.9-star average from 97 Google reviews.
Reviews
4.9 / 5 · 97 totalMetro Rod is the best!! William responds super quickly and always tries to find a solution. Tony the engineer did a fantastic job and even went further to find a missing part that we needed.
Great experience from booking to team arriving and performing required work. Very helpful, friendly and thorough. I use Metrorod everytime I have a drain issue. Would very much recommend.
Excellent service, efficiency and highly competent professionals. Clear communication delivered to an exceptional standard
We required some emergency drain work last week and a Google Search brought up Metro Rod. People I spoke to on the phone were super helpful and professional. Felt I was in good hands. And then Harry, the engineer, was friendly, very understanding, and fixed the issue in no time. Very grateful for their help!
Very good service contractor came out quickly was very polite and fixed my drainage issues, dirty water was coming out my bath tub, overall really happy.
At a residential site in W2 MetroRod made easy work of unblocking drains where other companies had failed, on Sunday the 3rd of August and Friday the 18th of July. They were also quick to respond to the call out.
Full marks to MetroRod. The pleasant engineer Tony arrived at the appointed time and did his job most efficiently and satisfactorily.Fully recommend MR for blocked septic tanks and drains.