Pro Waste

Pro Waste has been providing drainage and septic tank services for over 20 years. The company serves Pembrokeshire and the surrounding West Wales area. It operates a mini tanker to overcome access restrictions. Pro Waste offers drain jetting using high pressure jetting equipment.

It also offers CCTV drain surveys and inspections. Commercial drain and tank services are provided for businesses of all scales. Free drain rodding is offered with every tank empty. The company provides annual reminders for tank emptying.

Households and businesses reliant on private drainage across the Swansea and Pembrokeshire area have repeatedly turned to this contractor for septic tank emptying, drain unblocking and sewage disposal work. More than one customer describes a first emergency call when a tank was overflowing and drains were blocked, with a lorry and engineer arriving the same morning and the problem resolved swiftly.

Reviewers repeatedly mention punctuality, with engineers turning up at the agreed time and cracking straight on with the job. The small tanker is noted as useful for narrow or awkward drives, and camera equipment has been used to trace hidden or buried manhole covers before tanks were emptied. Named staff, particularly Robin and director Gareth, come in for praise for explaining each step, sharing advice about future maintenance and remaining patient when a second tank lid could not immediately be found.

Tidiness, polite and friendly conduct, fair and reasonable pricing, and clear communication before and after the work are recurring themes, alongside a willingness to return within hours when a tank cover proved difficult to locate. Routine reminder messages and next-day appointments are also mentioned, and long-standing customers speak of continuing to call on the firm after moving away from the district.