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Watermains & Drains UK Ltd - Lead Pipe Replacement - WIAPS Approved Plumbers

Watermains & Drains UK Ltd - Lead Pipe Replacement - WIAPS Approved Plumbers

4.9(170 reviews)See reviews ↓·Manchester

About the company

Watermains & Drains UK Ltd is a water industry approved contractor (WIAPS) and Watersafe accredited. The company is based in the North West with teams of engineers covering the Midlands, West Yorkshire and North Wales. It holds £10 million public liability insurance and offers a 25 year workmanship guarantee on new water main installations and lead pipe replacements.

It provides free no obligation quotes and serves domestic, commercial and insurance customers. The company offers no-dig utility installations of up to 300 meters. Its services include lead pipe replacement, water supply pipe installation, common supply pipes, water mains installation and diversions, leak detection, trenchless moling, drain unblocking, CCTV camera surveys, patch lining, drain repairs and drainage installations.

What customers say

Based on genuine customer reviews

Lead pipe replacement on properties being sold, burst mains and sudden leaks form the bulk of the accounts, and similar themes run through them. Customers who got in touch after a burst main or a serious drop in water pressure describe prompt replies, a quote returned by the same evening and work beginning the next day. Several reviewers name Jamie, Martin, Ethan and Jack as punctual, knowledgeable and willing to talk each stage through.

The mole technique features again and again, used to run new pipe beneath difficult ground and under a conservatory without lifting old stone flags or digging up an entire patio. Tidiness is a point that comes up often, with work areas left clean and surfaces reinstated so that finished pipework is barely visible.

Reviewers note clear communication from quote to completion, fair and competitive pricing, and a readiness to help with complications such as a disputed leak or an unforeseen obstruction. Beyond the mains work, accounts refer to moving a stop tap into a garage, capping an old one, camera inspection of a drainage system, and repairs to an inspection pit and a gully. Repeat instructions for further properties recur, and the standard of the finished result is the note that closes most accounts.

Service establishmentPlumberUtilities contractorWater utility company
Watermains & Drains UK Ltd - Lead Pipe Replacement - WIAPS Approved Plumbers — Customer photo
Watermains & Drains UK Ltd - Lead Pipe Replacement - WIAPS Approved Plumbers — Customer photo
Watermains & Drains UK Ltd - Lead Pipe Replacement - WIAPS Approved Plumbers — Customer photo

Reviews

Reviews are taken from publicly available sources.

M
Maz10 April 2026

Used Watermains & Drains UK LTD to replace my lead pipe. Fantastic service from start to finish. Contacted them on email and got a reply withing 24 hours, shared some pictures and an explanation of the job on whatsapp and was emailed a quote within a few hours. Once the job was booked in the workmen arrived on time. I found them to be very professional, polite and tidy when working and they made sure everything was put back and made right where it needed to be, great attention to detail and quality in their work. I would highly recommend them.

AH
Andrew Hardman27 March 2026

It's quite stressful finding out that your main water supply is leaking and it's a lead pipe that now needs replacing. Our experience from start to finish with Waternains and Drains has been nothing short of exemplary. Working out the best route for the new pipe and a competitive quote. Their understanding when we had a bereavement and had to delay the work. They turned up on time, introduced themselves and worked tirelessly all day. They even cleaned up like it was their home. Outstanding company and employees, we wouldn't hesitate to recommend them.

RC
Robert Croft27 March 2026

Hi I have just had to have a leak repaired on my driveway due to a massive spike in Water Pressure I contacted Watermains and Drains and they have fixed it This was not a straightforward leak in as much as I had a resin driveway installed on an existing concrete one so finding it was going to be hard but they eventually found it it using a tracer and moled a new pipe in The lads that did it were patient and professional so I would highly recommend them to fix any issues you have with mains and drains 5 stars

PC
Panagiotis Christopoulos24 February 2026

We recently had our pipe laying work completed and were very pleased with the service. The team was quick, efficient, and got the job done without any hassle. They left the area clean and tidy afterwards, which we really appreciated. Overall, a very positive experience and we would happily recommend them.

BD
Benjamin Deegan11 January 2026

Professional as ever, on time, no mess and all work carried out within half day replacing the lead mains pipe on our property. Also moved the mains stop tap into the garage and capped old stop tap. Martin and Jamie were a credit to the company I will be using in the near future and I have already recommended their company with family and friends.

CG
Charlie Greene8 December 2025

I had a fantastic experience with Jamie from Watermains & Drains UK Ltd during my lead pipe replacement. He was punctual, knowledgeable, and took the time to explain every step of the process clearly. The work was completed efficiently and to a very high standard. Excellent service from start to finish—highly recommended!

NT
Nas Tomkinson4 December 2025

I had two properties lead piping replacing. Overall the experience with WMD isn't all that great. They were responsive in getting the initial work done, completed within a few weeks and this initial work was done well. However after the work had been carried out, it was nothing but delayed email responses (if we got them) and not so great workmanship. Internal pipework wasn't completed to a good standard, more so to a 'it works' standard rather than, this is going to be seen we should make it tidy. Aim to get a plumber in after the fact to tidy up pipework and make it somewhat presentable if it can be seen in the property.

Drain unblocking & drainage in Manchester compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Manchester are compared.

RankProviderRatingReviewsOpen Sat.
1Jet Clear Drains★ 5,0210Yes
2The Drain Unblocking Company★ 5,0135Yes
3DHC Utilities★ 5,071No
4MCC Solutions★ 5,033Yes
5Blocked Drains North West LTD★ 5,030Yes
6Watermains & Drains UK Ltd - Lead Pipe Replacement - WIAPS Approved Plumbers (this page)★ 4,9170Yes
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00