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About Drains

About Drains

4.9(34 reviews)See reviews ↓·Swansea

About the company

About Drains is a family-run company based in Swansea, South Wales. It has over 30 years of experience in groundwork and drainage. The owner is named John. The company offers drainage services to Swansea and surrounding areas including Llanelli, Neath and Port Talbot. It provides drain unblocking, repairs, drain laying, gutter vacuuming, and uPVC cleaning. About Drains uses the very latest CCTV equipment and the very latest vacuuming system for gutter unblocking.

What customers say

Based on genuine customer reviews

In Swansea, customers describe swift help with blocked drains and wider plumbing problems, with John named repeatedly as the person who attends. Reviewers consistently highlight how quickly he responds, with several noting arrival within hours of a call, sometimes the same day. The work itself is described as thorough: blocked drains cleared, manhole covers lifted, and the whole system inspected and explained so future problems can be avoided. A recurring point is the clarity around cost, with customers describing quotes as fair, reasonable, and in one case considerably lower than a quote from a larger firm.

Tidiness is mentioned, with drains cleaned up after the job. Communication comes across well, both in arranging the visit and in the advice given on preventing repeat blockages, particularly for a drain affected by fat from a dishwasher. Several customers say they would use the service again, and John's friendly and knowledgeable manner is a point that comes up often. The work covered includes gutter cleaning and pipe supply alongside drainage, with repeat custom noted for a recurring blockage.

Gutter Cleaning ServicePipe supplierPlumber

Reviews

Reviews are taken from publicly available sources.

NW
nick workman1 February 2026

Ordinarily I don't waste my time leaving reviews, but feel I should on this occasion. I have had a blocked drain on and off for about 3 years, due to fat coming out of my dishwasher and blocking it. So thought I'd use John after a recommendation on FB. He came early next morning (sunday), and had my drain sorted in no time at all and a very reasonable cost too. I would much rather use this independent business than give it to a big corporate company. Thanks again John.

CU
Chloe Underwood28 November 2025

John from About Drains Ltd was absolutely amazing. He’s such a lovely, down-to-earth bloke and made a really stressful situation so much easier. He explained everything clearly, talked me through the whole process, and made sure I understood what was going on. You can tell he genuinely cares about helping people. I’d 100% recommend him and the company, brilliant service from start to finish!!!!!

HK
Hayley Kenvin10 February 2025

If I could give them 10 stars I would!! Called them at 1pm they were with us same day! Called us when they were on their way which is so appreciated. They were here for best part of 30 minutes all fixed, give us so much information and helpful tips, definitely recommend

RD
RICHARD DAVIES11 June 2024

Really nice guy. Came from a job in 30 mins. Knowledgeable, with correct solution in a few minutes and away no fuss. Great service.

H
HomeCrazzyHome18 February 2024

Came out looked at work to be done. When I followed up, he said he was interested and would send quote. He never did. I quit looking because I thought he was going to do the job. Now I am back to square one three weeks off schedule.

F
francofrenetico28 June 2023

John from 'About Drains' responded immediately & came to our house in Horton within hours. He cleared a badly backed up drain. Then he raised 3 manhole covers; checked the whole system & showed us how it worked. He advised how to avoid problems in the future. We felt cared for & respected & John charged us a fair price. We would highly recommend his service to everyone! Read the other reviews - this is a company you can trust! Thanks John.

RW
Rob Williams19 June 2023

They turned up as planned and quickly set about their duties. They were meticulous with the way the approached the problem and after a few hour the blockage was history. I would recommend them 100%. Thank you

Drain unblocking & drainage in Swansea compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Swansea are compared.

RankProviderRatingReviewsOpen Sat.
1Drainforce Ltd★ 4,781No
2About Drains (this page)★ 4,934Yes
3Flowtek drainage services wales★ 5,04Yes
4Low Cost Emergency Drainage★ 1,01Yes
Contact
+441792699513aboutdrains.co.uk34 Tan Y Marian Rd, Mayhill, Swansea SA1 6SW
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00