Find My DrainageAdd your business
← Back to Norwich
AS

Ace Septic Tank Services

5.0(33 reviews)See reviews ↓·Norwich

About the company

Ace Septic Tank Services is a family-run business operating for over 20 years. The founder is Andrew Furr, who has over 40 years of experience in the sector. The legal entity is AJ Furr Ltd, trading as Ace Septic Tank Services. The company has been providing septic tank and drainage services in Norfolk since 2005. It is approved by Anglian Water to carry waste and is a qualified member of the Water Jetting Association.

The company serves the entire NR postcode area of Norfolk. It works with homeowners, landlords, letting agents, and commercial businesses in sectors including tourism and hospitality, breweries, care homes, and leisure venues. Services include septic tank installation, repairs, camera surveys, drain unblocking, and grease and pump station emptying.

What customers say

Based on genuine customer reviews

Households and buyers arranging septic tank surveys contact this family-run drainage service for work that ranges from emptying tanks and replacing drainage fields to investigating systems ahead of a property purchase. Several buyers describe the team as knowledgeable, friendly and helpful, with Beth and Tom named repeatedly for their informative manner, quick responses and thorough explanations of findings.

Reviewers often highlight reliability, noting that crews arrive when promised, complete drainage field replacement on schedule and handle unexpected groundwork difficulties with a reassuring problem-solving approach. Value for money and competitive pricing come up frequently, as does the tidiness of the finish, with one customer mentioning that the cleared site was even reseeded after digging. Speed is another recurring theme, including a tank emptied within two hours of an initial call at short notice, and the communication before and after each job is praised for its clarity.

The business handles septic system surveys, tank emptying and drainage field installations, overcoming problems encountered during excavation and making gardens good once work is complete. Andy is singled out for taking time to answer questions from customers new to septic systems, and the friendly, professional service from first call to final tidy-up is what customers return for.

Drainage service

Reviews

Reviews are taken from publicly available sources.

KT
Kim Travis30 August 2026

Excellent service, highly recommend for customer service and value for money.

SN
senrab nevets29 July 2026

excellent service from this friendly family run business. always there with a solution to any of our issues.

RM
Russell M23 July 2026

Thank you Beth tom and the crew for your work on replacing my drainage field, all completed on time as promised!

KY
Karen Young15 July 2026

Beth and Tom are brilliant, Had our tank emptied a few months ago. Tom was really helpful and informative throughout. Will definitely use again 😊

PS
Penney Spall15 June 2026

From being recommended by a friend. We got in touch with Beth and she replied straight away even just after being on holiday. We got a first class service. They were very helpful in their communication and great with time keeping and responding information the same day the inspection was done. Can’t fault their service and customer care. Would highly recommend to friends and family and to anyone looking to use their services. Thank you ☺️

SK
Steven King15 June 2026

Excellent service from Ace Septic Tank Services. I telephoned to arrange for my septic tank to be emptied, and they were able to come out within a couple of days. The service was prompt, efficient, and exactly as promised. The driver was professional, friendly, and took the time to explain what had been done. It's refreshing to deal with a company that turns up when they say they will and provides such a high standard of customer service. I would highly recommend Ace Septic Tank Services and will definitely use them again in the future.

SK
Susanne Knights13 May 2026

Very good service I will definitely use them again ☺️

Septic tanks & sewage in Norwich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Norwich are compared.

RankProviderRatingReviewsOpen Sat.
1Harrison Civils & National Rivers Consortium★ 5,096No
2Ace Septic Tank Services (this page)★ 5,033No
3E.E. Bartlett Ltd★ 5,030Yes
4East Anglian Tankering Norfolk★ 4,929Yes
5Go Tankers Ltd★ 4,030No
Contact
+441692670367www.aceseptictankservices.co.ukWoodside Farm, Common Ln, Great Yarmouth NR29 3BX
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed