What customers say
Based on genuine customer reviews
A household or commercial customer contacting Berkshire Septic Tanks for septic tank or sewage work would find one recorded account of the experience, and it concerns the point of first contact rather than any work carried out. That account describes the receptionist as very rude and the customer service as very poor.
The complaint sits with how the enquiry was handled, not with tank emptying, sewage treatment or any other job on site. The business is listed in Reading under septic tanks and sewage, so the impression recorded relates to dealings with staff at the outset. No specific task, location or member of staff is named beyond the role of receptionist.
Reviews
Reviews are taken from publicly available sources.
Very poor customer service receptionist very rude.
Septic tanks & sewage in Reading compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Reading are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | JD Drains Ltd Reading | ★ 4,7 | 123 | Yes |
| 2 | A Better Service | ★ 4,7 | 71 | Yes |
| 3 | Berkshire Septic Tanks (this page) | ★ 1,0 | 1 | No |