Metro Rod (York & Hull)

Metro Rod has been operating for over 40 years and is owned by Franchise Brands plc. The company has more than forty regional drain cleaning service centres across the country. Metro Rod York operates from a Tadcaster depot and serves York, Harrogate, Scarborough, Filey, Selby, Tadcaster, Malton, and surrounding areas. Its engineers are DBS-checked and insured.

Metro Rod York provides services to homeowners, businesses, housing associations, local authorities, and commercial clients. Services include drain unblocking, CCTV drain surveys, drain repairs, drain lining and rehabilitation, septic tank emptying and maintenance, pump station maintenance, and emergency tanker services.

Metro Rod (York & Hull) is described by customers as a drainage and plumbing specialist serving York and the surrounding area, with reviewers highlighting a range of work including sewer unblocking, septic tank servicing, compliance checks and general plumbing. A recurring theme in the feedback is the professionalism and knowledge of the team, with several customers noting that engineers explained clearly what they were doing and why.

The friendliness of staff is mentioned often, and named individuals such as Kye, Jake, Dan, Nick and Dave Rose receive particular praise for their efficiency and willingness to go above and beyond. Punctuality and speed of response come up frequently, with one customer noting a same-day visit for a compliance check and another describing how a blocked sewer was cleared after several days of difficulty.

Cleanliness and respect for property are also highlighted, with reviewers commenting on tidy work and thorough clean-ups after the job. Communication before and during the work is described positively, with regular messages and clear explanations given. The team's courteous manner and the care taken not to disrupt the home or site are noted repeatedly, and the same names return across accounts as the people who made the difference.