UKDP - The UK Drainage Professionals
About the company
UKDP - The UK Drainage Professionals is a team of drainage specialists with decades of combined expertise. The company works on behalf of property owners, property management companies, and insurance industry clients across the UK. Its services include septic tank installation, inspection, repairs, sewage treatment plant installation, inspection, repairs, cesspit installation, inspection, repairs, soakaways, percolation tests, drainage surveys, tank emptying, high pressure jetting, drain pipe lining, root cutting, and sewer connections.
What customers say
Based on genuine customer reviews
UKDP - The UK Drainage Professionals, a drainage service based in Thurmaston, was engaged on a multi-property insurance claim relating to an STP. The customer notes that the claim itself was handled well despite considerable complexities, but describes the remediation phase differently.
From the start of that work the team is said to have shown a lack of experience, and problems are reported throughout the job. The project is described as running well beyond the expected timeframe, with a series of errors accumulating as the work progressed. The account focuses on the remediation of the treatment plant behind the insurance claim rather than the initial claim handling.
Reviews
Reviews are taken from publicly available sources.
We were referred to UKDP to deal with a multi property insurance claim due to an issue with our STP. They handled to claim well despite many complexities however the experience completely changed during the remediation work. From the first day, it became clear that they weren’t experienced - there were multiple issues throughout the job, they ended up taking weeks longer than projected and we had a catalogue of errors and issues. After the unit was fitted it took a number of escalations to get the snag list sorted and our property back to some degree of normality. Since the fitting we have had an issue with the plant flooding and despite the fact that UKDP knew of the flood level issue, they didn’t give any advice of how to avoid this and simply did like for like and walked away taking no responsibility. We had asked them to save the fully working motor from the old plant but they destroyed that so now we are facing thousands to remediate a poor job. I understand that they recently acquired a maintenance arm but I think they have a long long way to go to create a comprehensive and effective end to end service. Very dissatisfied and wouldn’t recommend.
Septic tanks & sewage in Leicester compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Leicester are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Thistle Tanks | ★ 5,0 | 6 | No |
| 2 | DirtyProjects UK | ★ 5,0 | 5 | Yes |
| 3 | UKDP - The UK Drainage Professionals (this page) | ★ 1,0 | 1 | No |