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Your Drainage Solutions

Your Drainage Solutions

4.6(113 reviews)See reviews ↓·Bournemouth

About the company

Your Drainage Solutions specialises in resolving all types of drainage problems across Dorset and the surrounding areas. It serves both residential and commercial clients. The company operates 24 hours, 7 days a week, 365 days a year, offers no call out charge, a 1 hour response time, and the flexibility to cancel service at any time. It offers up to a 10 year guarantee on all repair works.

Services include CCTV drain surveys, drain maintenance, blocked drain clearance, drain installation for new construction projects and existing properties, drain lining repairs, drain root removal, jetting, anti flood valve services, soakaway installations, drain mapping, septic tank services, and sewage treatment plant services. It also provides blocked drains, blocked gullies, blocked sewers, new installations, sewer connections, CCTV inspections, relining works and jetting services.

What customers say

Based on genuine customer reviews

Drainage work handled by Your Drainage Solutions spans straightforward blockages through to more involved investigations, and the accounts left by customers reflect a team equipped for both. Fast responses after a first enquiry recur throughout the feedback, along with punctual arrivals and prompt assessments of the problem at hand.

Named engineers, among them Joey, Tyler, Klaudio, Dan, Raif and Nick, appear in accounts that emphasise clear explanations of the job, costs discussed as work progressed, and advice on what further steps might be required, including camera surveys of the affected drain runs. Tidiness is mentioned repeatedly, with boots removed indoors, thorough clean-ups afterwards and consideration shown for pets. Foul drain blockages were cleared using modern equipment, and the manner in which the team worked without fuss and kept communication open before and during the visit is described as professional.

Customers also mention booking the company again for follow-up CCTV inspections or additional drainage work, with Klaudio and Joey singled out for reaching the property within hours of a call and resolving matters without disruption to the household. Short-notice assistance appears as a recurring point in the feedback, alongside respectful, polite conduct on site and a friendly attitude maintained throughout demanding jobs.

Excavating contractorPlumberDrainage serviceSewage Disposal Service
Your Drainage Solutions — Customer photo
Your Drainage Solutions — Customer photo

Reviews

Reviews are taken from publicly available sources.

JS
John S2 July 2026

WARNING - DO NOT USE FOR DOMESTIC SEPTIC TANK EMPTYING!! I was foolish enough to fall for their pricing tactics (an exceptionally expensive mistake!!). They quote £145 plus VAT (£174) per 1000 Litres. All other local providers quote per 1000 Gallons (prices around £195-230 with zero VAT). The difference in price is C.4 times as much. To add insult to injury, they also charged VAT on a Zero Rates supply as per HMRC. I requested a refund of the VAT, which they are legally required to refund. I have had no refund or reply so will be notify HMRC of this potential significant issue. I must say the chaps that came out and did the work were very efficient. This review is a reflection on the company not it's workforce.

JC
Judith Collier19 June 2026

Excellent service. Initial phone call was answered very quickly by Alfredo who contacted his colleague engineers who rang me promptly and were on site within a couple of hours. It was not a standard drainage problem but Tyler and Raif made a thorough assessment and camera survey and listened and considered all aspects of the problem and gave advice as to what further work is needed. They even took off their boots whilst walking through the house without needing to be asked and were extremely polite and very helpful. Payment was easy and I was given the invoice copy for my records.

IM
Ian Mansell8 April 2026

Absolutely fantastic to deal with from the 1st point of contact . Delivery within 18 hours which was fantastic . Top quality sleepers and I for one couldn’t recommend these guys enough . Absolutely fantastic service

PL
Paul Lacey3 March 2026

Excellent service ! Engineer here in less than 2 hours and the works compleated with no fuss. Great communication from Tyler, our engineer, letting me know when he was on his way, which is always helpful. He done a very professional job including an intense clean up after. As we have dogs this was very important to us. Thank you Tyler. I'll be booking in the CCTV next month.

N
Naomi28 January 2026

Fantastic service. Highly recommend. Klaud was amazing. I will be using this company again. Thank you.

CO
Caroline Offord20 January 2026

Joey came to solve our downstairs toilet drainage issue. Amazing! Fast, effective and really helpful all round. Much appreciated, thank you 😊

MB
Mandy Brown7 January 2026

Joey explained everything and advised me of the costs as he went along . Efficient and left everything clean. He is a lovely young man and a credit to his company.

Septic tanks & sewage in Bournemouth compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Bournemouth are compared.

RankProviderRatingReviewsOpen Sat.
1R M Liquid Disposal Ltd★ 5,011Yes
2CSG Bournemouth★ 4,968No
3Rescue Rod★ 4,948Yes
4Elite Drains Limited★ 4,839Yes
5Your Drainage Solutions (this page)★ 4,6113Yes
Contact
+448000886506yourdrainagesolutions.com73 Ringwood Rd, Poole BH14 0RG
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00