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Darren's Drains

Darren's Drains

4.4(30 reviews)See reviews ↓·Norwich

What customers say

Based on genuine customer reviews

Darren's Drains has built a following across Norwich and the surrounding area through call-outs that range from blocked showers and toilets to collapsed sewers and relined drains. A theme that runs through the feedback is how quickly help arrives: one caller rang late at night and had the drain cleared in half an hour the next day, another was attended within an hour, and a residential outdoor education centre with more than seventy children on site was fitted in at short notice.

Reviewers repeatedly mention the methodical approach, with jetting followed by a camera survey to establish the cause, and tree root ingress holding wet wipes was found this way at no extra cost. Knowledge and modern equipment are singled out when a damaged sewer required investigation and repair, after which the drains were relined and worked like new.

Fair pricing comes up often, including a fixed price for a repair another firm had left unfinished, and communication before and after the work is a recurring point, whether that meant contacting the local water board about a mains connection or giving straight advice that a builder was needed. Darren and his son Lewis are named for being prompt, polite and friendly, and for leaving a property usable when a full remedy lay outside their remit.

Reviews

Reviews are taken from publicly available sources.

SB
Sandra Bourke5 August 2025

Unreliable and unprofessional service. He won't turn up as planned and he won't answer calls. Use another company.

W
Wendy29 April 2025

Thank you very much the lads was very good and very happy and Polite as well and funny so many thanks from Mrs Wendy Thompson from Lowestoft 😀😀😀

JB
Julie Bond1 March 2022

Called Darren out as an emergency this afternoon having never used his services before. He kept me updated re his time of arrival and sorted out the blocked drain efficiently and quickly. I would definitely use this company again. Brilliant service thank you.

PC
Peter Collins1 March 2022

Darren provides outstanding service throughout. He always provides great advice We recently had our drains relined and our drains repaired and they are now working like new. I can't recommend Darren's Drains enough, I am highly delighted with the work

S
Ston21 January 2022

Used Darren to clear a drain at a property in Lakenheath. Darren was prompt and managed to quickly clear the problem. Darren also contacted the local water board as it was also linked to the mains drains. I would definitely use Darren again.

JE
John Ellis9 November 2020

Very prompt service. Turned up when he said he would, and done the job. Will definitely use again if needed.

JA
Jeanette Armstrong13 March 2020

My toilet was blocked I was in a panic as I only have 1 toilet & my husband has Parkinson's,, after being let down by a very well known company who didn't turn up. I put an advert on the Facebook community page & I was recommended to Darren who was very helpful & said he would come round as soon as possible which he did, he couldn't sort the problem as he couldn't get to the main drain & that I needed a builder, he made it so that we could use it overnight & he would come back the next day when it was done which he did & fixed it Darren is polite, reliable & very professional & I would not hesitate in recommending him to friends & family.

Drain unblocking & drainage in Norwich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Norwich are compared.

RankProviderRatingReviewsOpen Sat.
1Blockbuster Drain Service★ 5,021No
2Anglian Drainage Ltd★ 4,941Yes
3Norwich Drain Services★ 4,851Yes
4Darren's Drains (this page)★ 4,430Yes
5All Clear Drains★ 4,434Yes
Contact
+447974778575www.ddrains.co.uk2 Critoph Cl, Poringland, Norwich NR14 7LF
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00