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DrainBoss Plumbing & Drainage Ltd.

DrainBoss Plumbing & Drainage Ltd.

5.0(18 reviews)See reviews ↓·Brighton

About the company

DrainBoss Plumbing & Drainage Ltd is a family-run drainage company based in Brighton. It is Trading Standards approved and a member of the 'Buy with Confidence' scheme. The company is CHAS accredited and fully insured. With over two decades of local expertise, its fully qualified engineers serve domestic and commercial clients.

It operates across Sussex, Surrey, Hampshire, Kent, Brighton and South London, including the BN1, BN2 and BN3 postcode areas. Gordon and Viki are named contacts for the emergency helpline. Services include drain unblocking, septic tank and cesspit emptying, CCTV drain surveys, drain repair, water mains repair, gutter cleaning, power flushing and drain relining.

What customers say

Based on genuine customer reviews

Households facing blocked drains and drainage faults around Brighton have left consistently positive accounts of DrainBoss Plumbing & Drainage Ltd. The recurring theme across these accounts is speed: engineers are described as arriving soon after a call, often the same day, and clearing blockages within minutes or a couple of hours. Reviewers repeatedly highlight the conduct of the team, with Rob, James and Charlie named individually for being polite, courteous and friendly while explaining each step of the work.

Customers describe the use of a CCTV camera to inspect drains, identify displacements and cracks, and confirm repairs afterwards. Pricing is mentioned as reasonable and, in one account, cheaper than a competing quote for drain repair. Tidiness comes up as well, with one customer noting that the site was cleaned up after the job.

The services covered in these accounts include unblocking kitchen sinks and other drains, drain inspection and repair, and general drainage problem solving. Communication is another point that comes up often, with customers describing quick replies to enquiries, punctual arrivals and engineers who keep them informed throughout. The final impression is of a team that combines technical knowledge with a personable approach, resolving drainage faults efficiently and leaving customers satisfied with the outcome.

Gutter Cleaning ServicePlumberRoofing ServiceSeptic tank serviceSewage Disposal ServiceWaste water and sewage treatment company

Reviews

Reviews are taken from publicly available sources.

EM
Eleanor Medhurst23 January 2025

Excellent service from Drain Boss! Charlie was a lifesaver, he was so friendly and kept me in the loop with everything, as well as fixing the drainage problem, plus clean up. Would recommend.

AO
A O3 April 2024

Liam was great! Excellent fast and friendly service with great communication throughout.

LH
Louise Hare24 June 2023

Great same day service. Polite, efficient and knowledgeable. Would recommend this company.

RB
Rob Blackbourn22 June 2023

Completely solved a quite difficult blockage in less than an hour. Really nice guy. Turned up on time. Excellent.

MK
Melissa Kennedy12 October 2022

Fast, professional, good quality service for a very reasonable price. They swiftly unblocked a patio drain that had flooded very fast overnight after a big storm. Would highly recommend.

JS
Jo Smyth21 January 2022

Excellent service from initial telephone call through to guys arriving, doing a quick, efficient and successful clearance of blockage with advice for the future. Highly recommended

RT
Russell Taylor5 January 2022

Had a blocked drain leaking from a manhole cover. Discovered the block on a bank holiday weekend, and following a web enquiry, Gordon called me within an hour on a Sunday. He offered to get someone to me the same day, though leak was not continuous so I was happy to leave it until after the bank holiday. Dan turned up exactly at the agreed time, and was extremely thorough and professional, going well beyond the basic clearing of the blockage but also jetting upstream and checking other drains on the house too. Gordon then called me the following day to sort payment. It was great dealing a company that cares about giving good service, and does what they say they will, plus refreshing to speak to the same people each time (and not a call centre).

Septic tanks & sewage in Brighton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Brighton are compared.

RankProviderRatingReviewsOpen Sat.
1DrainBoss Plumbing & Drainage Ltd. (this page)★ 5,018Yes
2Metro Rod Sussex & Kent★ 5,095Yes
3CSG Chailey★ 5,020No
Contact
+441273921789drainboss.co.uk/locations/brighton18 Margaret St, Kemptown, Brighton and Hove, Brighton BN2 1TS
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00