Metro Rod Sussex & Kent

Metro Rod has provided drainage solutions for over 40 years and is owned by Franchise Brands plc. It operates more than forty regional drain cleaning service centres across the UK. Metro Rod Sussex & Kent is based in Brighton and serves homes and businesses across Sussex, Kent and surrounding areas. Its engineers are fully trained, DBS-checked and insured.

The branch offers drain cleaning, CCTV drain surveys, high-pressure water jetting, tanker services for waste removal and de-sludging, grease trap emptying and FOG management, drain repairs including pipe lining, renovation and replacement, gutter cleaning, pump maintenance, servicing and repairs, pre-planned preventative maintenance, flood water extraction, soil stack cleaning and maintenance, and drain and asset mapping. It clears blocked drains.

Metro Rod Sussex & Kent handles blocked drains, gutters and sewage-related work across the Brighton area, and the accounts left by customers consistently highlight the professionalism of the technicians sent out. Customers in several reviews describe how quickly requests were answered, with callers told in advance when the technician would arrive before they turned up as promised. Named staff such as Gary, Joe, Sam, Mike and Billy B recur in the feedback, praised for being friendly, polite and knowledgeable.

A point that comes up often is the persistence shown on difficult jobs, including one blockage that required several methods to clear and another traced roughly 40 metres down the road rather than on the property itself. Reviewers frequently point to that problems were explained clearly, that drains were checked again for further blockages, and that advice was given on avoiding similar issues later. Tidiness and follow-up work, such as replacing a drain cover and cleaning up spillage, are noted, as is the care shown to an elderly customer. The work covers drainage, gutters, waste water and sewage treatment, and the feedback centres on thorough assessments and a job finished properly.