Anglian Drainage Ltd

Anglian Drainage Ltd was established in 2018 and is based in Norwich, Norfolk. The company covers East Anglia, including Norfolk, Suffolk, Cambridge and Essex, and provides drainage solutions for commercial, residential, retail, education, healthcare and local authority sector clients.

It specialises in unblocking drains, drain repairs and CCTV drain surveys, and offers drain lining and patch repairs using CIPP drain lining, as well as pre-planned maintenance for commercial customers across Norfolk. Each drainage technician is City & Guilds qualified and holds a Water Jetting Association card. Anglian Drainage operates a confined space entry policy to avoid entering a confined space unless there is no other option.

Anglian Drainage Ltd works on blocked and damaged drains in Norwich, and the recurring theme across accounts is speed combined with careful diagnosis. Engineers are described as arriving soon after a call, in one case within twenty minutes and in another over a bank holiday within roughly two hours.

Named staff recur: Jim is credited with explaining each stage, clearing a blockage and tracing the cause to roots entering through a cracked joint, while Jamie is praised for identifying a difficult cracked drain at a mid-terraced property with awkward access, setting out options and costs and then completing the repair. Phil, Jason and Jack also feature, with Jack undertaking a methodical camera inspection and describing the findings fully. A number of customers describe clear communication before and after the visit, by telephone or email, and courteous conduct on site.

Quotes provided ahead of repair work and pricing described as competitive come up regularly, as does methodical, tidy working on both straightforward blockages and more involved faults. A householder arranging work for an elderly relative notes the understanding shown and the simple remote payment. The pattern is of staff who explain, investigate every branch of the system and finish the job.