Reviews
4.1 / 5 · 10 totalDennis came to help us with a blocked drain the day before Christmas. He is so professional, excellent at his job and a real gem of a person. We cant express enough how grateful we are to Dennis and Lanes PLC. Thank you, you saved Christmas for us!!
Really pleased with the prompt service from this company. They attended in 2 hours even though the chap was in a different county when my job was rung in. Solved the problem in about 10 mins. I didn't catch the name of the guy who attended, but he was friendly and helpful. Great job and a pleased (& very relieved) customer, thanks.
Lanes for Drains attended two jobs in Plymouth on our behalf, they did not clear either blockage but recommend they carry out extensive work on both sites, Lanes then send us invoices despite no work being carried out, a different drain company subsequently attend and both issues are resolved within 20mins. Sounds like a pre-planned scam to me, I'm looking forward to my day in court after receiving this email. "Having read the files, I’ve Instructed our Solicitors Coltman Warner Cranston LLP to issue proceedings for non-payment on 1 April 2021. This will be for the two principal sums attached and late payment interest, Court issue fees and fixed legal costs" Scott Norris Group Commercial Director Lanes Group plc
We instructed them to clear a blocked shared drain. The first set of engineers didn't clear the blockage but swore profusely and loudly in our garden. They second engineers left raw sewage in our garden. They have refused to clear up the mess they created. They wrote down my bank card details and then later on that day took a second payment without speaking to me or gaining my authorisation.