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West Wales Waste

West Wales Waste

5.0(314 reviews)See reviews ↓·Swansea

What customers say

Based on genuine customer reviews

Rapid turnarounds and plainly explained work recur throughout feedback on West Wales Waste, a Swansea operation dealing with blocked drains, sceptic tanks and larger tank installations. Several accounts describe same-day or next-day responses after an initial call, and George appears often as the operative who inspects drains, jets pipework, tackles stubborn blockages and talks customers through likely causes and possible next steps. The wider crew earns similar praise, among them the surveyor Michelle, the office-based Charlie and Aiden with his assistant, credited with completing a sizeable tank installation against a moving deadline.

Aaron is remembered for his courteous manner while emptying a sceptic tank. Tidiness comes up again and again, with drains left clean afterwards and surplus soil removed without drama. Something that features in review after review is the effort made to keep people posted about arrival times by call or message, alongside practical guidance on everyday use of taps and pipes. What unites the accounts is a prompt, thorough response carried out politely and with little disruption, so that pipework is left flowing freely once more.

Waste Collection ServiceDrainage serviceSewage Disposal ServiceWaste-Management Service

Reviews

Reviews are taken from publicly available sources.

BC
Barbara Cotman12 June 2026

Excellent service and communication, turned around a very big tank installation quickly due to our imminent house move.V professional. Every single person that we dealt with from Michelle the surveyor, Charlie in the office,Aiden and his assistant to the chaps who collected the excess soil cannot be faulted. An absolute pleasure to give them all a well deserved glowing review. Would highly recommend West Wales Waste

JD
James Dickson27 April 2026

George came to inspect my drains today, he did a thorough job, jetting them out and resolving a blockage. West Wales Waste have always been fast and helpful when I’ve had an issue, not to mention unfailing polite and friendly!

J“
Joe “Joey” Hawkins16 April 2026

George arrived nice and early! Solved the issue with our drains and pipes. Gave good advice for future tap usage. Overall very good job. Would highly recommend.

DT
Dr Traed8 April 2026

Rang re a sceptic tank blockage in the morning and was told George could fit me in that afternoon. George rang to say he was on the way and sorted the problem in a no fuss professional way. Will definitely use again.

PC
Paul Cullen5 April 2026

My engineer was George. He was very efficient at clearing my drains. He also suggested a more permanent fix. He came out on Easter Sunday which we greatly appreciated.

PH
Phil Hay11 March 2026

just want to say a massive thank you to George from West Wales waste. forever greatfull after ringing everyone even welsh water and having no joy at all, he came and managed to unblock everything. highly recommend to everyone. really appreciate you're help George. Thank you so much 👍

PM
Paul Moger11 March 2026

I had a fairly severe blockage but George came out today, and sorted it out the company were really quick in reacting. I called them yesterday when I noticed the problem around 4:00 in the afternoon they were here the next day it wasn't an easy problem to solve, but George was very persistent until he managed to clear the blockage thank you and I will definitely recommend you to other people and will definitely use you again

Septic tanks & sewage in Swansea compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Swansea are compared.

RankProviderRatingReviewsOpen Sat.
1West Wales Waste (this page)★ 5,0314Yes
2Pro Waste★ 5,0242Yes
3Drainforce Ltd★ 5,074Yes
4CJ Waste Limited★ 5,024No
5Celtic Waste limited - Septic tank emptying Aberystwyth★ 4,9115Yes
Contact
+441646629089westwaleswaste.comCaptain Superintendents Bldg, The Dockyard, Pembroke Dock SA72 6TD
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00